Shipping Policy

 

1. Order Processing

Orders are processed once payment has been successfully confirmed.

  • Standard Orders: 1–3 business days processing time

  • Fast Orders: 1–3 business days processing time

Orders are processed Monday–Friday only.

Orders placed after 5:00 PM EST (GMT-05:00), on weekends, or on public holidays will be processed on the next business day.

In some cases, processing may take up to 7 business days due to product availability or production requirements. Personalized and custom-made items may require additional production time.

Orders are not processed on the following U.S. holidays:

  • New Year’s Day

  • Presidents’ Day

  • Memorial Day

  • Independence Day

  • Labor Day

  • Thanksgiving Day

  • Christmas Day

Shipping Method Processing Time Transit Time Estimated Delivery Cost
Standard Delivery 1–3 business days 7–25 business days 8–28 business days $4.95
Fast Delivery 1–2 business days 10–15 business days 11–17 business days $13.99

2. Shipping Options & Delivery Estimates

JuiceMihon.com partners with trusted carriers such as USPS, DHL, EMS, and regional delivery services based on destination and shipping method.

Orders containing multiple items may ship separately from different suppliers or warehouses. As a result, packages may arrive at different times and may incur separate shipping charges.

Please note that delivery times are estimates only and are not guaranteed. Delays may occur during peak seasons, holidays, customs clearance, severe weather, natural disasters, political events, or carrier disruptions. Additional delays of up to 7 business days may occur during high-volume periods.

3. Order Tracking

A tracking email will be sent once your order has shipped.

Please allow 3–7 business days for tracking information to become available after shipment. If tracking is not visible immediately, the carrier may not have scanned the package yet.

Contact us if tracking remains inactive beyond:

  • Standard Shipping: 10 business days

  • Fast Shipping: 6 business days

4. International Shipping

International shipping fees do not include customs duties, import taxes, or local handling charges.

Customers may be responsible for:

  • Customs duties

  • Import taxes

  • Local processing fees

These charges vary by country. Please contact your local customs office for details before ordering.

Currently, only one shipping address is allowed per order. Separate orders must be placed for multiple destinations.

5. Shipping Restrictions

JuiceMihon.com does not currently ship to:

  • Guam

  • APO/FPO addresses

6. Order Changes & Cancellations

Orders may be canceled within 24 hours of purchase for a full refund.

After 24 hours, orders may already be in processing or production and may no longer qualify for cancellation.

Cancellation fee: Up to 10% of the order value may apply if cancellation is approved after processing has started.

Customers may request changes to shipping information, size, color, or quantity before production begins. Once production starts, modifications are generally not possible.

To request a change or cancellation, email [email protected] and include your order number.

7. Address Accuracy & Delivery Issues

Customers are responsible for providing accurate shipping information at checkout.

Incorrect or incomplete addresses may result in delayed, failed, returned, or lost deliveries.

JuiceMihon.com is not responsible for shipments sent to incorrectly provided addresses. Additional shipping fees may apply for returned packages, and carriers may dispose of undeliverable parcels.

We are also not responsible for lost, stolen, or damaged packages when customers request carrier forwarding, delivery changes, or unattended delivery. Any carrier delivery modifications are made at the customer’s own risk.

8. Contact Information

For questions regarding shipping, tracking, or delivery, please contact us:

Email: [email protected]